FAQs
We're always happy to answer your questions,
here's our most frequently asked ones...
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We highly recommend booking a consultation before any colour or extensions appointment. This allows us to assess your hair, tailor recommendations, and design your dream look so everything runs seamlessly on the day. Please note, we do not offer virtual consultations as an in-person consultation is the only way to ensure a seamless, bespoke result.
For hair extensions, consultations are essential if you’re opting for methods other than 20-inch nano beads—our most popular option—as bespoke extensions need to be ordered at least one week in advance.
Yes! We offer a full range of professional hairdressing services, including colour, cutting, keratin smoothing, styling, and treatments. Whether you’re after a bold transformation or subtle refinement, our expert team has you covered.
Our prices are available under each service on our bookings site. Click here.
You can book your appointment directly through our online bookings page or call the salon on 0468 565 117.
Yes, there’s unlimited on-street parking available beside the salon on Melody Street for your convenience.
As a boutique salon, our space is designed to create a relaxing, personalised experience for each client, so we kindly ask that you come solo.
While we adore animals, we’re unable to accommodate pets in the salon due to our space constraints.
Yes, we require a 50% deposit for all new sets of hair extensions to secure your booking. While deposits are not required for colour appointments, we do ask that you confirm your appointment with a payment card. Please note that failure to confirm may result in the loss of your booking.
Our reusable hair extension methods—nano beads, micro beads, wefts, and tapes—typically last around nine months with proper care.
We stock 20-inch nano bead extensions as they are our most popular option. We also have limited stock of tapes and keratin bonds; however, for bespoke sets or alternative methods, a consultation is recommended to ensure availability.
Yes, absolutely! Subject to availability, we’re happy to book your colour and extensions appointments together for a seamless experience.
Bring along your hair inspo! Whether it’s a Pinterest board or a few snapshots of looks you love, it helps us align your vision with our expertise.
We have a strict 48-hour cancellation policy to ensure fair access to appointments for all our clients.
- Cancellations made within 48 hours of the appointment will incur a 50% charge.
- No-shows will be charged the full appointment fee.
We have a strict 48-hour cancellation policy to ensure fair access to appointments for all our clients.
- Cancellations made within 48 hours of the appointment will incur a 50% charge.
- No-shows will be charged the full appointment fee.
We require at least 48 hours’ notice to reschedule your appointment without incurring a cancellation fee.
Yes, we provide bespoke scalp care plans tailored to your needs. Using a range of luxurious Moroccanoil products, we address issues like dryness and sensitivity to support your healthy hair journey.
We specialise in nano beads, micro beads, keratin bonds, wefts, and tapes. Learn more about these methods on our Services page.
We’ll guide you through a personalised aftercare routine during your appointment, including tips on washing, styling, and products to use for maintaining the longevity of your extensions.